Privacy Policy

1. Information We Collect

When you contact On The Grind Stump Removal by telephone, text message, or photo submission, we collect the necessary contact details to provide you with an accurate stump grinding estimate and dispatch service crews. This information may include your name, phone number, service address in Cobb County or surrounding communities, and photos of tree stumps or property access pathways.

2. How We Use Your Information

We use the collected information exclusively to:

• Calculate and deliver accurate stump grinding and root removal estimates.
• Coordinate Georgia 811 underground utility location requests for your property.
• Dispatch service technicians and communicate scheduling updates.
• Provide digital completion photos and itemized invoices upon request.

We do not sell, rent, lease, or trade your personal information or telephone numbers to third-party marketing companies, lead generation brokers, or unrelated contractors.

3. Phone Call Recording and Analytics

Telephone calls placed to our published phone numbers may be logged or monitored for customer service, training, and quality assurance purposes. Our website may utilize standard web analytics cookies to assess site traffic patterns, browser types, and page visit duration without storing personally identifiable financial data.

4. Data Security & Retention

We maintain industry-standard physical, electronic, and procedural safeguards to protect your personal contact information. Customer job files, project photos, and estimate records are retained only as long as necessary to satisfy operational, warranty, and accounting obligations.

5. Contact Information

If you have any questions regarding this Privacy Policy or wish to request the removal of your contact information from our records, please contact us directly at: